10/15/2021 0 Comments Skype For Mac 10.12.3
They were able to provide me with a package file (hot fix) that I installed locally to my computer to replace a wseclient.framework folder. I tried to download Facetime from APP Store for an immediate need and the App store says I am running a version of the Mac OS that is 'too new'.Mac OS X - Sierra: Mac OS X - Sierra 10.12: Mac OS X - Sierra: Mac OS X - Sierra 10.12.1: Mac OS X - Sierra: Mac OS X - Sierra 10.12.2: Mac OS X - Sierra: Mac OS X - Sierra 10.12.3: Mac OS X - Sierra: Mac OS X - Sierra 10.12.4: Mac OS X - Sierra: Mac OS X - Sierra 10.12.5: Mac OS X - Sierra: Mac OS X - Sierra 10.12.6: Skype for Business 2015 for MacMy ticket with WebEx did get escalated to a higher level. It was suggested that I test with Manycam (free product similar to Wirecast that was found to work with WebEx in the past), however this gave the same results as Wirecast (grey screen).I am running 10.12.3 on a 2 year old MBP. My ticket with Telestream came to a deadend as I was told that WebEx was not a supported tool. Here is what I have found. Thus FaceTime or Skype won't be able to make video calls, no picture capture would work.Jon Hamilton and CraigS over the last two weeks I have worked with WebEx support and Telestream.Make sure that SFB client has the latest update. Try to delete SFB cache files on MAC boot and then test again. Jon Hamilton I would suggest to push for your ticket to get escalated with WebEx, as I didn't get anywhere with their basic support.Use another MAC book test if there is the same issue. I was able to use the same hot fix package file and was able to get the video to work in version 31.11.
Skype 10.12.3 Mac OS ThatI can hear the sound from my windows desktop that I am connecting to, but would like to be able to use work messaging client (Skype for Business) from home. But even if you are not a business partner you can still download and install iTunes 12.6.3 and use the version of iTunes to manage apps with an iPhone or iPad connected through a Mac or Windows PC.Connecting to work desktop (RDP I believe) using Jump on Mac OS Sierra 10.12.3. Hope this reply is helpful to you.Apple apparently released iTunes 12.6.3 as an alternative version because certain business partners might still need to use iTunes to install apps. Epsxe emulator for macMy hope is that WebEx and Telestream can work together to support each other's products, and if that cannot happen we will have to look for alternative solutions for our webcasts.Hopefully this info will help you in your troubleshooting. However, I didn't get any answers yet on if this is something that they plan to fix for future releases or if it is something that they plan to support. This is a short term fix since we do not want to go too long without updating WebEx. At this point we have locked down to version 31.11 to prevent automatic updates to WebEx from occurring which could potentially break the video again.
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